Last updated: 8 October 2026
Welcome to excel.technicalrajesh.in ("Excel Store", "we", "us", "our"), operated by Technical Rajesh Digital Services. Your privacy is important to us. This Privacy Policy explains what personal information we collect, how we use it, and how we protect it when you visit our website, buy our digital products, or contact us.
By using this website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following information:
- Your name, email address and phone number, when you create an account, place an order, or contact us
- Billing details needed to process and record your order
- Technical data such as IP address, browser type, device information and pages visited
- Cookie and analytics data about how you use the website
We do not collect or store your card number, CVV, UPI PIN or net banking password. These details are entered on the payment gateway's secure page and are handled only by the gateway.
2. How We Use Your Information
We use your information to:
- Process your orders and deliver digital products (downloads) to you
- Create and manage your account on our website
- Reply to your questions and provide customer support
- Send important messages about your purchase, such as order confirmation and download links
- Prevent fraud and keep the website secure
- Improve website performance and user experience
- Comply with legal and tax requirements
We do not sell or rent your personal information to anyone.
3. Payments
Payments on our website are processed through PhonePe Payment Gateway, which allows payment by UPI, cards and net banking. When you pay, you are taken to a secure PhonePe payment page. PhonePe receives the payment details you enter and processes them under its own terms and privacy policy. We receive only the order and payment status (for example, success or failed) and a transaction reference, so we can confirm your order.
4. Cookies
We use cookies to:
- Keep items in your shopping cart and keep you logged in
- Understand how visitors use the website
- Improve website speed and performance
You can block or delete cookies from your browser settings. Some parts of the website, such as the cart and checkout, may not work properly without cookies.
5. Third-Party Services
We use trusted third-party services to run our website. These may include:
- PhonePe for payment processing
- Cloudflare for security and performance
- Our web hosting provider, to store website data
- Analytics tools, to understand visitor behaviour
These services receive only the information they need to do their job, and they have their own privacy policies.
6. Data Sharing
We share your information only with the service providers listed above, and with government or legal authorities when the law requires us to. We do not share your information with anyone else for their own marketing.
7. Data Retention
We keep your personal information only for as long as it is needed to provide our products and services, to keep order and tax records, and to meet legal requirements. After that, we delete it or make it anonymous.
8. Data Security
We protect your data using SSL (HTTPS) encryption and secure hosting. No method of transmission over the internet is completely secure, but we take reasonable steps to protect your information.
9. Your Rights
You have the right to:
- Ask for a copy of the personal data we hold about you
- Ask us to correct wrong or incomplete data
- Ask us to delete your data, unless we must keep it by law
- Withdraw your consent at any time
- Opt out of marketing emails using the unsubscribe link or by writing to us
To use any of these rights, email us at [email protected].
10. Children's Privacy
Our website is not meant for children under 18 years of age. We do not knowingly collect personal data from anyone under 18 without the consent of a parent or legal guardian. If you believe a child has given us personal data, please contact us and we will delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be on this page, with the "Last updated" date at the top.
12. Grievance Officer and Contact Us
If you have any question, complaint or request about this Privacy Policy or your personal data, please contact our Grievance Officer. We will reply within 7 days.
Grievance Officer: Rajesh Hazra
Business name: Technical Rajesh Digital Services
Address: Hazrapara, Madda, P.O. Madda, P.S. Beldanga, Murshidabad, West Bengal – 742133, India
Phone: 9064518630
Email: [email protected]
Website: excel.technicalrajesh.in